Privacy Policy

This Privacy Policy applies to Antiwashingor.ddd and describes how personal data is processed under applicable Belgian and EU law, including the GDPR and relevant ePrivacy rules.

Data Controller

HerbaNova support desk, Sint-Bernadettestraat 223, 9000 Gent, Belgium. Email: info@antiwashingor.world. Phone: +3292510103. VAT (BTW): BE 0000.000.000.

Data We Process

We may process contact details submitted by users, including name, email address, phone number (if provided), inquiry details, and technical event data needed for secure page operation.

Legal Bases

Processing is based on pre-contractual communication (Article 6(1)(b) GDPR), legal obligations where required (Article 6(1)(c)), and legitimate interests for secure operation and fraud prevention (Article 6(1)(f)).

Purpose of Processing

Data is used to respond to inquiries, provide customer communication, maintain support records, comply with legal duties, and keep the website secure.

Special Category Data

Please do not submit health records or sensitive medical details through website forms. This website is informational and not intended for medical case management.

Retention Period

Inquiry data is retained only for the period necessary to handle requests and related compliance duties. Data is deleted or anonymized when no longer needed.

Data Sharing

Data may be shared with service providers involved in website hosting, communication, and order processing under contractual confidentiality obligations.

Automated Decision-Making

No solely automated decision-making with legal or similarly significant effects is performed through this website.

User Rights

Users may request access, rectification, erasure, restriction, objection, and data portability where applicable. Users also have the right to lodge a complaint with the Belgian Data Protection Authority (Gegevensbeschermingsautoriteit / Autorité de protection des données).

DPA Contact Route

Official authority: Belgian Data Protection Authority (APD/GBA), Drukpersstraat 35, 1000 Brussels, Belgium.

International Transfers

If data is transferred outside the EEA, we apply suitable safeguards such as contractual clauses recognized under EU rules.

Security Measures

Reasonable technical and organizational controls are applied to reduce unauthorized access, alteration, or loss of personal data.

Updates

This policy may be updated when legal, technical, or operational requirements change. The latest version is published on this page.